At CBHS we help you manage your health challenges. We believe in offering you the services, support and tools you need to live your best life.
Our Better Living Programs are available to support eligible members towards a healthier lifestyle. Each Better Living Program is subject to its own eligibility criteria.
Contact us for more information and to confirm your eligibility for a program.
Healthy living: Stay fit. Stay well
Many people think of health insurance like car insurance. You only come to us when something has gone wrong. An accident. Something broken. And we can help fix you up. But there is so much more to being a member of CBHS. In fact, your CBHS cover has a lot of built-in features and benefits which can help you to stay well. It’s about knowing how to make the most of it. And we’ve made it easy by having all our preventative health and wellness measures in the one place. Look at us as your partner in health and wellbeing.
We want you to use it
Whether you have Hospital or Extras, or both, there are lots of different ways you can use your cover to help you stay healthy and well.Keeping an eye on your vision
See an optometrist without leaving the house
Times are changing and it’s not always possible to visit a store. OPSM, a member of our CBHS Choice Network is offering tele-optometry, where you can book a video consultation with an OPSM optometrist from the comfort of your home based on suitability and your eye care needs. While you can’t claim for any optometrist consultation costs (as it’s claimable from Medicare), you can use your Extras cover for glasses and contact lenses if you need to. See more about OPSM’s tele-optometry service.
Optical discounts because you’re awesome
Just to say thanks for being a member of CBHS, we’ve arranged pretty good discounts with some of Australia’s leading optical brands including OPSM, Laubman & Pank and Specsavers. Discounts are available for new memberships, frames, contact lenses and much more. That’s on top of claiming your benefits. See which optical providers also offer a CBHS member discount.
More choice with our Optical Choice Network
Our Optical Choice Network providers include some of Australia’s biggest optometry brands. These providers can offer a selection of quality frames, lenses and contact lenses to CBHS members with Extras cover with little or no out-of-pocket expenses.
Throughout my 20s, I was almost the only one of my friends to have private health cover. I was also the ONLY one of my budgeting uni student friends who was able to go to the dentist TWICE a year with no out-of-pocket expenses with no-gap dental preferred providers. - Emma
A healthy mouth helps your whole body
Three in ten people delay or avoid going to the dentist due to how much it costs. But keeping on top of dental health is worth it to keep other
areas of the body healthy too. There are proven links between poor oral health and chronic conditions.
Prevention is priceless
It might not surprise you to know that prevention is better than a cure when it comes to dental health. And that starts with regular dental check-ups. Most dentists recommend a routine dental check-up every six to 12 months, but this will vary based on your own health needs.
We’ve teamed up with thousands of Dental Choice Network providers nationwide to make selected preventative dental services available to our members with Extras at no out-of-pocket cost.
Keep up your care with telehealth
Telehealth means in its simplest form, healthcare delivered at a distance. This has become particularly relevant during the COVID-19 global pandemic. The telehealth consultation usually takes place by phone or video link, so there's no need to travel.
These services are available to our members from any provider who is set up for telehealth delivery.
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If you have a usual provider, check with them if they use telehealth.
You don’t have to be an existing patient to use telehealth, simply make a new appointment with any recognised provider who is using telehealth or digital delivery.
Treatments by telehealth are covered under selected CBHS Extras cover, up to your usual limits. Call Member Care on 1300 654 123 or email help@cbhs.com.au to find out more.
Claiming for telehealth is easy too. Most telehealth providers will use electronic claiming to claim the benefit on your behalf and you simply pay any gap as normal.
If the provider doesn’t offer electronic claiming, they will ask you to pay in full for your consultation. You can then submit your claim via the CBHS app or through the Member Centre online. These claims are often eligible for fast-track claiming.
TOP TIP: While you’re not able to claim telehealth GP consults on private health insurance, we recommend our partners Instant Consult. Get access to fully qualified, Australian-registered, experienced GPs through video call, 6am-midnight (AEST) - 7 days a week.
Instant Consult is not bulk-billed, but consults are priced very reasonably compared to alternatives. They also have arrangements in place with chemists all around Australia, so the GP can consult remotely and issue a prescription by email immediately to a chemist in your local area.
Proactive health screenings can save your life
Cancer screenings can pick up the disease at its early stages, which means that that you’ve got a much better chance of successful treatment. Australia has some great Government-funded cancer screening programs for those most at risk of bowel, cervical and breast cancer.
However, for other proactive health checks (e.g. bone density tests, eye screenings) or if you fall outside of the criteria for the free Government cancer screenings, you can claim on your Extras if the test or screening is not already claimable by Medicare.
If fitness could help you meet your goals
Health professionals might recommend exercise for a number of different reasons. After all, there are both physical and mental benefits to improving your fitness. If exercise is something your GP or healthcare team believes will improve or reduce a specific health or medical condition for you, then you can claim a benefit for gym membership or personal training under CBHS Extras or package cover.
Complete the Health Management Program Authorisation Form together with your healthcare professional and return to us.
A positive lifestyle change can have big impacts
Making a lifestyle edit can give you so much in return when it comes to your quality of life. We can almost guarantee you that once you start, you’ll wish you did it years ago. That’s why we’re giving you something back when it comes to making some all-important efforts towards new and healthy habits.
Your CBHS Extras or package cover will have a Health Management limit, which means that you can use that on appropriate services including
- Quit smoking programs
- Weight management programs
- Stress management courses
To be eligible, your programs will need to have:
- Clear objectives
- Course outline
- Goals
- Expected outcomes
A weight management program will also need to be delivered by a Recognised Provider, with the intention to manage or prevent a disease, injury or condition.
Call our Member Care team on 1300 654 123 or email help@cbhs.com.au to check if your chosen program is eligible for benefits before enrolling.
Eat from The Doctor’s Kitchen
Eating a healthier diet in the right proportions can help you lose weight. It also lowers your risk of developing a health condition like high cholesterol, high blood pressure or type 2 diabetes.
The Doctor’s Kitchen is one of Australia’s most innovative and successful weight-loss programs, designed to accelerate your weight loss success and optimise your journey to better health. Partnering with Lite n’ Easy, The Doctor’s Kitchen offers an affordable, delicious and nutritionally-balanced range of meals delivered direct to your door. All meals are calorie and portion-controlled, which takes the guesswork out of eating healthier. The delicious meals come in programs of 1,200 and 1,500 calorie meal plans now with vegetarian, fibre and higher protein options!
CBHS members get a discount of 35% off their first order from the Doc’s Approved weight-loss meal plans.
All information contained in this article is intended for general information purposes only. The information provided should not be relied upon as medical advice and does not supersede or replace a consultation with a suitably qualified healthcare professional.